blog How do I get in touch with Alitalia?
2023-10-30   Airlines Ticket Agent

How do I get in touch with Alitalia?

How do I get in touch with Alitalia?

Alitalia was like Italy's big airplane company. It helped people travel by flying them to many different places in Italy and other countries. 

Sometimes, while travelling by plane, you face some issues and want to contact the Customer service agents of Alitalia Airlines to resolve your problems. But Do You Know how? No worries at all! To contact the customer service of Alitalia Airlines, it is recommended to call its executives by calling its customer service number which is  011 4365 8023 or +1-888-660-0563.

You are in the right place. So, stay with us till the end to get answers to your different questions.

There are several methods through which passengers can connect with Alitalia agents. A few of them are discussed below: 

Via phone 

If you want to get familiar with the steps that are required to talk to a real person at Alitalia over the phone then you should go through the beneath steps :

  1. Locate the Alitalia customer service number, which is typically available on their official website, in booking confirmation emails, or through online search engines.
  2. Dial the customer service number. It may have been an international number, depending on your location and the nature of your inquiry.
  3. Listen to the automated menu options carefully. These options usually allowed you to choose the department or service you needed assistance with.
  4. Select the appropriate option by pressing the corresponding number on your phone's keypad.
  5. Wait for a customer service representative to answer your call. Depending on call volume, this might take some time.
  6. Once connected, explain your query or issue to the representative, and they will assist you accordingly.

Via Live Chat

For customers who find it difficult to talk over the call or are reluctant to speak to the agent, Alitalia provides a facility of live chat, where customers can easily type their questions or queries and can get live answers to them.

The following steps describe the easy process to utilize the live chat option:

  1. Visit the Alitalia official website.
  2. Look for a "Live Chat" or "Chat Support" button or icon on their homepage. It might be located in the header, footer, or a dedicated support section.
  3. Click on the "Live Chat" button to initiate the chat.
  4. A chat window would typically open, and you might be asked to provide your name and contact details.
  5. Explain your query or issue in the chat window and hit "Enter" or "Send."
  6. A customer service representative would respond to your message in real time through the chat interface.
  7. Continue the conversation with the representative, providing any necessary details or information they request.

Via social media

If the passengers want to talk to Alitalia agents through social media platforms then they are required to follow the beneath steps: 

  1. Identify Alitalia's official social media accounts on platforms like Facebook, Twitter, Instagram, or LinkedIn.
  2. Choose your preferred social media platform.
  3. Compose a message or tweet directly to Alitalia's official account.
  4. Address the message by using their official handle. 
  5. Clearly explain your query or issue in a concise manner, including any relevant booking details.
  6. Send the message or tweet, and Alitalia's social media team will typically respond to your inquiry or concern through that platform.


Here, we have made an effort to furnish you with all the insights about how to contact Alitalia Airlines. 

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Hope you find it informative!!! 



Frequently Asked Questions

Ans. You can reach Alitalia's customer care at +1-888-660-0563. This is the specialized helpline for reservations, flight information, and other questions. .

Ans. Yes, you can contact Alitalia via email. Visit their official website and look for the customer support or contact us section to find the relevant email address.

Ans. Alitalia may offer a live chat option on their official website. Check the website for a chat icon or the option to chat with a representative in real-time.

Ans. Yes, Alitalia is present on several social media networks. You can contact them for help via their official social media pages.

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