Southwest Airlines offers one of the most flexible flight change policies. It makes it easy for travelers to reschedule their flights without incurring hefty fees. Unlike many other airlines, Southwest does not charge a change fee, allowing passengers to modify their travel plans without extra financial burden. However, if the new flight has a higher fare, the difference in cost must be paid.
Understanding the Southwest flight change policy ensures a smooth and stress-free travel experience. It allows passengers to quickly adapt their plans while enjoying the airline’s customer-friendly approach.
What is the Southwest Change Flight Policy?
Southwest Airlines offers a flexible and customer-friendly flight change policy, allowing passengers to reschedule their flights without incurring change fees. However, fare differences may apply based on availability. Here are the key details:
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No Change Fees
– Modify your flight without extra charges.
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Fare Difference Applies
– Pay only if the new flight is more expensive.
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Easy Modifications
– Change flights via the website, mobile app, or customer service.
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Same-Day Standby Option
– Available for certain fare types at no additional cost.
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Refundable and Non-Refundable Fares
– Wanna Get Away fares receive travel credits, while Business Select and Anytime fares are refundable.
How do I reschedule my Southwest flight?
Southwest Airlines makes it simple to reschedule your flight with no change fees. You can modify your booking online, through the mobile app, or by contacting customer service.
1. Reschedule Southwest Flight Online (Website or Mobile App)
- Log in to your Southwest account at southwest.com or open the mobile app.
- Click "Change/Cancel" under the “Manage Reservations” section.
- Enter your confirmation number, first name, and last name.
- Select the flight you want to change and pick a new flight from the available options.
- Pay any fare difference if applicable.
- Confirm the change and receive your updated itinerary via email.
2. Reschedule Southwest Flight via Phone
- Call Southwest Airlines Customer Service at (1-800-435-9792).
- Provide your confirmation number and passenger details.
- The agent will assist you in selecting a new flight based on availability.
- You’ll need to pay the balance if there's a fare difference.
- Once confirmed, you’ll receive a new flight confirmation.
3. Reschedule at a Southwest Kiosk (Airport Self-Service)
- Visit a self-service kiosk at the airport.
- Enter your confirmation number or scan your boarding pass.
- Select the option to change your flight.
- Browse available flights and choose a new one.
- Pay any fare difference (if applicable).
- Print your new boarding pass once confirmed.
4. Reschedule at the Southwest Airport Counter
- Go to the Southwest Airlines ticket counter at the airport.
- Provide your booking details and identification to the airline representative.
- Request a flight change based on availability.
- Pay any fare difference if required.
- The agent will issue your new boarding pass on the spot.
How much is the Southwest Airlines flight change fee?
Southwest Airlines stands out for its no-change-fee policy, which means passengers can modify their flights without incurring additional charges. Unlike many other airlines that impose hefty fees for rescheduling, Southwest allows travelers to switch flights freely.
However, if the new flight is more expensive than the original, passengers must pay the difference in fare. If the new fare is lower, the remaining balance is either refunded (for refundable fares like Business Select and Anytime) or provided as a travel credit (for non-refundable Wanna Get Away fares).
What is Southwest Airlines No-Show Policy?
Southwest Airlines has a no-show policy to ensure unused seats are available to other travelers. If a passenger fails to cancel their flight before departure, they may lose the value of their ticket or travel funds.
Key Points of the No-Show Policy
- This applies to Wanna Get Away and Wanna Get Away Plus fares.
- If you don’t cancel before departure, you forfeit the ticket value and travel funds.
- Business Select and Anytime fares are refundable and can be reused or refunded if canceled.
- Cancellations can be made online, via the app, by phone, or at the airport before the flight.
- Always cancel in advance to retain travel credit or refund eligibility.
Wrapping Up Lines
The Southwest Airlines flight change policy offers flexibility, allowing passengers to reschedule their flights without worrying about change fees.
While fare differences may apply, the process remains simple and hassle-free, whether done online, via phone, at a kiosk, or the airport.
By understanding the policy and planning, travelers can enjoy a stress-free experience while making necessary adjustments to their travel plans.
