refund-policy Hawaiian Airlines Refund Policy
2023-10-13   Airlines Ticket Agent

Hawaiian Airlines Refund Policy

Hawaiian Airlines Refund Policy

Hawaiian Airlines refund policy

Canceling a travel plan with Hawaiian Airlines itself is really heartbreaking, and in addition to that, if we aren't able to get the money refund for the flight we canceled, it can be more stressful. All your worries are understandable because nobody wants to pay for something they are never going to use, so here is a Hawaiian Airlines refund policy for you all, which will enable you to get a refund on your canceled flights.

In this article, we are going to share some exclusive information regarding Hawaiian Airlines refund policy. You will be able to learn about the guidelines attached to their policy, the methods for refunds, the cancellation fee, the refund request form, etc. This article will help you get a clear understanding of many factors related to Hawaiian Airlines.


Hawaiian Airlines Refund Policy guidelines

When it comes to policies, Hawaiian Airlines has been one of the most customer-friendly airlines, and it has always framed its policies with a customer-centric approach. Hawaiian Airlines refund policy is one of those that allows its passengers to get a refund according to the type of ticket they hold. Here are a few guidelines for the Hawaiian Airlines refund policy:

  • Hawaiian Airlines is offering a 24-hour risk-free cancellation. This allows passengers to cancel their flights within the given period without paying any additional charges, and in addition, you will be able to get a full refund from the airline on your canceled flight.
  • After 24 hours of booking, airlines will charge cancellation fees for non-refundable tickets.
  • Passengers holding refundable tickets can cancel their tickets anytime, but the refund they get can be in terms of travel vouchers or credits, which can be used in future purchases with Hawaiian Airlines. These vouchers mostly come with an expiration date.
  • If Hawaiian Airlines cancels your flight, then you are eligible to get an instant refund, irrespective of the ticket you hold.
  • Refunds are provided only if you cancel your ticket before departure. Cancellation can be done 10 minutes prior to the flight departure, but Hawaiian Airlines will charge a cancellation fee.


Hawaiian Refund Methods

Hawaiian Airlines understands that not all passengers are comfortable using the online method, which is why they are offering an option to request a refund from Hawaiian Airlines through both online and offline methods. We are sharing a step-by-step guide with you that will help you apply for a refund from the airline easily:

1. Hawaiian Airlines Refund online

 The most common way to request a refund from the airlines is through their official website, which will help you get all your work done in the comfort of your home. These steps will help you request a refund from Hawaiian Airlines online:

  • Visit the official website of Hawaiian Airlines at
  • Log in with your booking credentials and then click on the 'My Trip' option.
  • You need to select the 'Manage my trips' option on the new page.
  • Cancel your trip by following the instructions on the screen.
  • After canceling, a 'Refund' option will appear at the bottom of the screen.
  • If you are eligible for a refund as per Hawaiian Airlines refund policy, then you can fill out the refund request form and submit it to get the refund from the airline.


2. Hawaiian Airlines Refund offline

Choose the direct method to get assistance from Hawaiian Airlines through their customer service number. Talk to the dedicated agent who will help you regarding flight booking, cancellation, refund, etc. Follow the steps below to request the refund on the phone:

  • Dial Hawaiian Airlines customer service number 1 (435) 634-3000 or 1-888-660-0563 (OTA).
  • Follow the IVR instructions promptly.
  • Connect your call to the Hawaiian Airlines' representative.
  • Talk to the agent about the Hawaiian Airlines Refund Policy and ask them to help you request a refund.
  • The agent will help you make the request and send you a code that will help trace the refund status with Hawaiian Airlines.


Hawaiian Airlines refund policy 24 hours

Every airline offers its passengers a risk-free period of 24 hours after booking, with the flexibility provided by the airlines to allow passengers to make changes or cancel the flight. There will be no additional charges charged by airlines to passengers to make changes to the flight within a given period of time.

Hawaiian Airlines Refund Policy the reliance to passengers that cancellation of a ticket during this time assures a full refund to all types of passengers, either refundable ticket holders or non-refundable ticket holders. Because there is no cancellation fee charged by the airlines, there will be no penalty deduction by the airlines from the refund at all.


Hawaiian airlines refund fee

All the passengers who think that there will be some kind of Hawaiian Airlines refund fee they have to pay to the airline to get a refund then they need to relax because the airline charges the cancellation fee to the passengers who are trying to cancel their flight reservation.

There will be no Jawaiian Airline refund fee charged to the passengers, and the penalty you have to pay for the flight cancellation will be deducted from the total refund amount. You will receive a refund from the airline after the deduction of the penalty fee from the airline, and the refund you get can be in the form of travel credit or voucher that you can use in future purchases with Hawaiian Airlines.


Hawaiian Airlines refund request

To request a refund from Hawaiian Airlines, you can directly call Hawaiian Airlines customer service phone number 1 (435) 634-3000 or 1-888-660-0563 (OTA) to get in contact with the live agent in their department. You will be able to get all kinds of travel-related assistance from experts on this number.

You just need to make a phone call. Follow the computerized voice instructions and get in contact with the live agent. You can talk to the agent to help you understand Hawaiian Airlines Refund Policy and request a refund from the airline on your behalf. The agent will help you thoroughly to get your work done and apply for a refund.


Hawaiian Airlines refund request form

Passengers who don't know how to apply for a refund on their canceled flight can simply send a request form to Hawaiian Airlines. The option of sending a request is possible on their official website. You can use the following steps to send a refund request form to the airlines: 

  • Go to the official website of Hawaiian Airlines at
  • At the bottom of the homepage, Click on the 'Contact Us' section.
  • A new page will be displayed on the screen; under the email section, click on the 'send us an email.'
  • On a new page, you will see four options, of which you have to select the 'Make a request' option.
  • You will be directed to the refund request form, where you have to fill out the form according to your preferences and enter all the correct information.


Hawaiian Airlines customer service

Like many other airlines, Hawaiian Airlines is trying to maintain its customer service. To successfully maintain the bridge between the passengers and the customer service agents, Hawaiian Airlines has provided its customer service through various channels to its valued passengers. Here are some of the methods that you can use to reach the customer service department of Hawaiian Airlines.

1. Hawaiian Airlines customer service phone number

Talk to the agent on Hawaiian Airlines's official phone number, 1 (435) 634-3000 or 1-888-660-0563 (OTA); this number will connect you with the fully qualified agent of the airline who will help you reach the solution to all your queries and issues. You can ask the agent about your flight booking, cancellation, seat selection, or refund status. They will listen to your query patiently and provide you with a suitable solution.


2. Live chat

If somehow you find reaching out to the live agent through their phone number difficult, there can be a high volume of calls during peak hours, which causes the customer to have to wait long in line. Then, in that case, you can try opting for the live chat option that is available on the official website of Hawaiian Airlines; the airlines claim that the chat agents are always available for passengers to help.


3. Email

Sending an email to Hawaiian Airlines is also an option available for passengers; you can go to Hawaiian Airlines' website and find the Email option under the 'Contact Us' section. You will be able to fill out an online form there, which will allow you to send an official email directly to the airlines.

You will receive a reply from the airline in response to your query within a few days.


4. Social media

These days, passengers can reach the airlines through their social media accounts. Hawaiian Airlines is available on multiple social media accounts, where it deals with the general queries of its passengers. You can reach them on Facebook, Instagram, and Twitter through the following links:





5. At the airport

Passengers who would like to seek assistance from the agents in person can visit the airport, where they can meet the Hawaiian Airlines customer service representative in person and ask them questions and issues directly. 


6. Mobile App

Hawaiian Airlines has now launched its mobile app as well, which allows passengers to access the airline's customer services anywhere and everywhere. On their application, you can check the flight status, book or cancel the flight, select the seat, and chat with the customer service agent on your mobile phone only.


Wind Up

Many passengers may have a number of questions before canceling their flight or requesting a refund from the airline. We understand your confusion and doubts. That is why we are sharing some very important information related to the Hawaiian Airlines refund policy with you in the article above. You can read about their policy, the refund fee, the methods to request a refund, and many more. 

Before making a request for a refund from Hawaiian Airlines, you must go through all the information above, which will help you get a clear idea of the airline's terms and conditions.

Frequently Asked Questions

Ans. Of course, you can make a request to Hawaiian Airlines through their official website. The Email option under the 'Contact Us' section of Hawaiian Airlines will take you to a variety of options where you will be able to send a request to Hawaiian Airlines regarding baggage issues, refunds, name corrections, service animals, etc. The airline will get back to you within a few business days. .

Ans. To talk to Hawaiian Airlines customer service on the phone, you can call their telephone number: 0000000000. This number will directly connect you with the airline's reliable agent, who will help you get all kinds of travel-related help. .

Ans. Hawaiian Airlines typically offers a 24-hour grace period for risk-free cancellations if the booking was made within the last 24 hours.

Ans. All the international passengers of Hawaiian Airlines who have no idea how they can contact the customer service department of the airline can directly call the Hawaiian Airlines international phone number 1 (435) 634-3000 or 1-888-660-0563 (OTA) . This will help the passengers calling internationally connect with the agent who can help them with flight booking, canceling, flight information, and other travel-related matters. .

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