refund-policy Frontier Airlines Refund Policy
2023-10-16   Airlines Ticket Agent

Frontier Airlines Refund Policy

Frontier Airlines Refund Policy

Understanding Frontier Airlines refund policies is crucial. If you get sick or have an emergency, you may get a refund after cancelling your flight. You should know Frontier Airlines refund policy. Flight bookings can be better with Frontier Airlines Refund Policy knowledge. Knowing the refund and cancellation options lets you pick an airline with flexibility if your plans change. Knowing your rights and refund/rebooking options can reduce stress and financial loss. Knowing Frontier Airlines refund policies can prevent disputes. Frontier Airlines refund policies are crucial for a stress-free trip. Learn about Frontier Airlines refund policy below.

  • Frontier Airlines refund policies vary by ticket type.  
  • Cancelling a non-refundable ticket will not be refunded.  
  • Credit vouchers are available for cancelled tickets.  
  • Refundable tickets are fully refunded.  
  • Flight cancellations by Frontier Airlines may result in a full refund.  
  • Flight booking refunds must be requested within 24 hours. 
  • Frontier Airlines' refund policy is strict, especially for non-refundable tickets.  

For more information about Frontier Airlines Refund Policy, call Frontier Airlines customer service at (801) 401-9000 or +1-888-660-0563. Frontier Airlines will assign you an agent who will help you. 

Frontier Airlines Non-refundable plane ticket

Frontier Airlines offers non-refundable tickets to its customers. With this type of ticket, passengers are not eligible for a refund if they cancel their trip. A non-refundable ticket cannot be refunded if you change your mind after booking it. A non-refundable ticket cannot be refunded or exchanged, so carefully consider your travel plans before purchasing one. Frontier Airlines offers some flexibility with their non-refundable tickets. Customers can change their flight dates or times for a fee. The airline may even credit them for future travel if they cancel their flight.

Frontier Airlines cancellation fees

  • If you cancel a standard ticket between 59 and 7 days before departure, you will be charged USD 99 per passenger per way. You will receive a travel credit (minus the cancellation fee) for future travel.
  • You will be charged USD 99 per passenger per way if you cancel a standard ticket within six days of departure (including the same day). Your ticket value (minus the cancellation fee) will be retained as a travel credit. 
  • If you cancel an award ticket, you will be charged a non-refundable redeposit fee of USD 75, but this fee is waived for the Last Seat Awards. You must cancel before your flight departs, however. 

How to Get a Refund from Frontier Airlines

You can get a refund from Frontier Airlines by using different methods. Some are mentioned below: 

1. Online Method: 

Step 1: Log into the Frontier homepage and select "My Trips" or "Bookings."

Step 2: Once you've selected the trip you want to cancel, choose "Cancel Booking."

Step 3: The next screen will ask you to confirm your cancellation. After you click the confirm button, your booking will have been cancelled.

Step 4: Finally, if you're cancelling your ticket and purchasing the WORKS bundle, you have to request your refund through an online refund request form. Remember to fill out this form, as you will only receive your refund if you do!

2. Offline Method:

Step 1: Call at 1-801-401-9000 or +1-888-660-0563, and you will get connected to the Frontier Airlines customer support. You will get all your queries solved related to Frontier Airlines refund policy. Follow the IVR Rules below to get Frontier Airlines customer support executive. 

Step 2: Press 1: Select your preferred language.

  • Press 2: To know about the real-time status of the running Frontier Airlines flights.
  • Press 3: Wants to know about the booking process and promo code & offers.
  • Press 4: Help with the flight rescheduling, cancellation, and refund request.
  • Press 5: Change or add any travel itineraries on the booked flight ticket.
  • Press 6: To know about the latest policies, guidelines, and covid-19 related information.
  • Press 7: Connect with Frontier customer service executive.

Frontier Airlines Customer Support Number for Cancellation and Refund Policy

Frontier Airlines is aware that travel plans can change unexpectedly. Due to this, the airline offers a comprehensive cancellation and refund policy. You can contact Frontier Airlines dedicated customer support number if you need to cancel your flight or request a refund. 

  • Dial (801) 401-9000 or +1-888-660-0563, and you will get connected to the best Frontier Airlines customer support representative. Follow the IVR Rules below to get your queries solved. 
  1. Press 1: Choose your preferred language.
  2. Press 2: To find out the real-time status of Frontier Airlines flights.
  3. Press 3: Inquire about the booking process and promo codes and offers.
  4. Press 4: Help with rescheduling, cancelling, and refunding flights.
  5. Press 5: Change or add any travel itinerary to the booked flight ticket.
  6. Press 6: Get the latest policies, guidelines, and information about COVID-19.
  7. Press 7: Get in touch with Frontier customer service.

 Does Frontier Airlines have refunds?

Frontier Airlines reimburses under certain conditions. Refundable tickets can be refunded within 24 hours. Your tariff type determines the refundability of a non-refundable ticket. Frontier may also refund you if it cancels or significantly alters your flight.

Can I cancel my flight and get a full refund?

Frontier Airlines will refund your ticket if you cancel. Frontier Airlines refund policies vary by ticket type. Buying a return ticket and not travelling will get you a full refund. Tickets will be fully refunded. Other airlines allow you to change your mind and get a discount for a later flight if you do so by a certain time. 

What is the cancellation rate for Frontier flights?

Weather, operational constraints, and technical issues affect cross-border flight cancellation fees. About 2–3% of Frontier flights were cancelled. This means 2-3 Frontier flights are cancelled per 100. This cost may rise during busy travel seasons or other unforeseen circumstances. 

Can I get a refund if I book a flight?

Flight bookings can be refunded under certain conditions. Many airlines allow you to change your flight plans and get a refund. They usually cost more than non-refundable costs. Depending on the rate policy, airline loans may offer cashback instead of cash. Like that, Frontier Airlines offers Frontier Points. 


Frontier Airlines strives to provide flexible options for its customers and accommodate their needs regarding cancellations and refunds. However, it is recommended to call Frontier Airlines customer service to cancel or get a refund. 

Also read: SkyWest Airlines Refund Policy 




Frequently Asked Questions

Ans. Yes, you can receive a refund depending on the fare type and when you cancel.

Ans. 90 days after the departure of your flight is the deadline for making a refund request.

Ans. Yes, depending on your ticket type and the time you request a refund, some costs might be included.

Ans. Yes, if the airline cancels your flight, you are entitled to a full refund.

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